Position Description

The IoT Platform Engineer is responsible for supporting our multi-discipline teams in the development, testing, training, and support of our proprietary remote services IoT platform.  The person filling this full-time position has a valuable career opportunity to work with an outstanding team of Industrial Internet professionals.  A Bachelor of Science degree in Computer & Information Science, Computer or Electrical Engineering, or equivalent from an accredited college or university is a minimum requirement.

The person in this role:

  • Helps grow the ei3 IoT network by providing technical support for site planning and turn-on.
  • Responds to customer emails and phone calls with answers to technical questions.
  • Keeps track of work details by using the ei3 ticket tracking database and other knowledge tools.
  • Contributes to product improvement by serving as the “voice of the customer”.
  • Participates in the development and review of training docs and knowledge notes.

Required Skills/Qualifications

  • Experience with Linux based systems, with Red hat or Debian would be a plus.
  • Experience with basic TCP/IP networking concepts (IP addressing, routing, DNS, etc.)
  • Experience with network analysis and tools (traceroute, wireshark/tcpdump, MTR, etc.)
  • Knowledge of security aspects of hardened internet appliances and internet networking, and of scripted languages such as php and perl, considered a plus.
  • Some experience working with GPIOs in a Linux environment and with single board computers such as Beagle Bone or Raspberry Pi preferred.
  • Fluent in English reading, writing and speaking.

Personal Attributes and Additional Information

  • Experience working both independently and in a collaborative team environment is essential.
  • Analytical, detail-oriented, and problem-solving capabilities essential.
  • Potential for 2nd or 3rd shift work hours.
  • Some travel required, possibly including international destinations.

Summary

    • Eligible for Benefits
    • Base: Pearl River, NY
    • Travel: Less than 20%

 

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