Secure Industrial Remote Access
Give service teams controlled access to machines, PLCs, HMIs, IPCs, and OT networks while reducing unnecessary site visits and improving support response.
Remote Access Platform Alternatives
Looking for a better way to support connected machines?
Compare ei3 as an alternative for OEMs and machine builders that need secure remote access, scalable machine connectivity, and machine data visibility across their installed base.
Trusted to power secure connected machine programs across global OEMs and industrial environments
Remote access tools are not all built for OEM scale.
Many machine builders start with a gateway, VPN, or remote access tool that solves the first connection problem. But as connected machine programs grow, the challenge becomes bigger than access alone.
Service teams need to connect quickly. IT teams need stronger control. Customers need confidence. OEM leaders need a scalable path from remote support to machine data, monitoring, and long-term service value.
If your current platform is becoming difficult to scale, it may be time to evaluate an alternative that supports secure remote access, industrial connectivity, and machine data from one foundation.
Why OEMs switch to ei3
Machine builders often begin looking for an alternative when their current remote access approach starts creating friction. Common signs include:
- Remote access is difficult to standardize across customers or regions
- IT teams want stronger control, visibility, and access governance
- Service teams need more than a basic remote connection
- Existing tools do not support the long-term machine data strategy
- Installed-base access has become fragmented or inconsistent
- Customers expect better transparency around remote access
- Teams need a path from remote support to monitoring and IIoT applications
- Leadership wants connected machines to support service growth, uptime, and differentiation
Proven Approach in Industrial Environments Worldwide
190 000+
machines connected
6 500+
sites
ISO 27001
certified by DEKRA
ZERO
security breaches in 25 years
Industrial Machine Connectivity
Connect new machines and existing equipment across mixed controls, protocols, customer sites, and installed-base environments.
Machine Data & IIoT Applications
Collect machine data, monitor performance, track trends, set alerts, and support service, maintenance, quality, energy, and operational use cases.
Scalable OEM Programs
Standardize access, data, and connected machine workflows across customers, sites, regions, service teams, and equipment fleets.
What to compare when evaluating remote access alternatives
When comparing platforms such as eWON, Talk2M, IXON, Secomea, or other industrial remote access tools, look beyond the first connection. The right platform should support how your machines, customers, service teams, and security requirements will evolve over time.
Secure machine access
Can service teams securely access PLCs, HMIs, IPCs, and machine networks without exposing broader OT environments?
Access governance
Can you manage users, roles, permissions, approvals, and session visibility across customers and sites?
Machine data strategy
Can the same platform support machine data collection, monitoring, alerts, trends, and future IIoT applications?
Installed-base modernization
Can it support both new machines and existing equipment already deployed in the field?
Customer confidence
Can customers understand, approve, and trust how remote access is controlled?
Scalability & long-term value
Can the platform grow from a focused pilot to a global installed base while supporting service, monitoring, performance, quality, and maintenance use cases over time?
See how to compare vendors. Get the full evaluation checklist
Ready to replace your current remote access platform?
Best started with an alternative review and pilot
A pilot can help validate:
- Which current tools and workflows need to be replaced, upgraded, or standardized
- Which machines, customers, or regions are the best starting point
- What security and access requirements must be met
- How remote service and machine data could work together
- What an installed-base modernization path could look like
- How ei3 could support your broader connected machine roadmap
Frequently asked questions
Is ei3 an alternative to eWON, IXON, Secomea, or Talk2M?
Yes, absolutely. With over 20 years behind us, ei3 is a strong alternative to be evaluated for OEMs and machine builders that need secure remote access, machine connectivity, and machine data capabilities across equipment fleets.
How is ei3 different from a basic remote access tool?
ei3 supports secure connectivity, controlled access, service workflows, machine data, and scalable IIoT applications. It is designed to help teams move beyond point-to-point remote access.
Can ei3 support existing machines already in the field?
Yes. ei3 can support both new equipment programs and installed-base modernization, depending on the machine, network, customer site, and deployment requirements.
Do we need to replace everything at once?
No. Many teams start with a focused pilot or phased modernization path for specific machines, sites, customers, regions, or use cases.
What should we compare before choosing a remote access platform?
Compare the security model, access governance, machine data capabilities, installed-base fit, customer experience, and ability to scale beyond the first remote connection.
Can ei3 support remote access and machine data together?
Yes. ei3 can help teams start with secure remote access and expand into machine data collection, monitoring, analytics, and no-code IIoT applications over time.