FOR REMOTE ACCESS
Remote Access Best Practices
‘Remote Access’ is often thrown around in discussions involving operational challenges and needs in the manufacturing sector. But how easy is it to adopt this technology? What concerns do entities face? The OMAC Remote Access guide summarizes the findings of a workgroup initiated by OMAC and ei3, followed by recommendations that allow manufacturers to harness the true potential of Remote Access. It also crunches through information on existing tech, solutions and changing requirements and shares specific best practices that reassure the uncertain adopter.
REMOTE ACCESS IS REVOLUTIONIZING THE RELATIONSHIP BETWEEN MACHINE BUILDERS AND THEIR CLIENTS IN THE INDUSTRIAL ECOSYSTEM. READ THE OMAC REMOTE ACCESS GUIDE TO FIND OUT HOW:
- Remote Access can address a variety of challenges that come with an outdated, ‘onsite’ model of troubleshooting and maintenance, like: heterogenous machinery (some of which might be outdated), a general lack of expert assistance, heightened response timings and the uncertainty around the causes of machine downtime. However, its implementation is dependent on a complex array of factors.
- Before jumping into the benefits of Remote Access, the guide helps readers evaluate their current state of affairs. Assessments must cover the state of technology utilized, personnel involved, devices/machinery/processes that need Remote Access, and lastly, maturity models.
- A Remote Access solution must address the conflicting nature of IT and OT (Operations Team). How can their roles mutually co-exist here? We go through expected goals, subtle differences, overstepping possibilities and more with best practice recommendations that aim to develop a mutually beneficial, future-focused model.
- Beyond conflicts of interest, security is the main challenge that interested manufacturers face when implementing Remote Access. Personnel and equipment-related safety issues on the factory floor and beyond – like cybercrime and IP vulnerabilities are areas that need special attention. The guide extensively outlines legal, technological, compliance-based and managerial options that will help manufacturers in taking steps towards a predictive, streamlined future.
- How can readers ascertain the value of the information within this whitepaper? Given the nascent, developing nature of the field, this is a relevant question. There are two factors to consider: One, this information is compiled based on the findings of the OMAC Remote Access workgroup. The participants of this group are incredibly varied (end-users, OEMs, system integrators, automation vendors). This provides a neutral and holistic outlook on the subject. Two, readers can also go through a vast list of resources provided within to augment their understanding at their leisure.