Service excellence
Transform aftermarket service through remote diagnostics and predictive insights
Transform your manufacturing operations with secure, intelligent IIoT solutions that turn machine data into measurable results.
A CPS Protection Platform that enables premium service, and control over industrial assets. Drive new capabilities with no-code applications that deliver immediate value.
Transform machine data into a competitive advantage
Transform aftermarket service through remote diagnostics and predictive insights
Drive machine performance and uptime for customer operations
Differentiate machines with data-driven capabilities and premium services
Reduce service costs while creating new recurring revenue streams
Leverage fleet-wide insights to enhance machine design and features
Support customers worldwide through secure remote connectivity
Our platform empowers you to focus on what you do best while accelerating digital transformation. Machine builders can deliver premium service and unlock new revenue streams, while manufacturers optimize operations and reduce costs—all without the complexity of in-house development.
Pre-built applications for key manufacturing challenges from remote service to predictive maintenance using machine data - no programming required.
Purpose-built Cyber-Physical System Protection Platform ensuring secure machine connectivity and data collection across global operations.
Scale operations efficiently with worldwide infrastructure and support for all major PLCs. Seamlessly integrate with existing service systems and workflows.
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Transform raw machine data into actionable insights with real-time performance tracking and advanced analytics. Access live and historic data, review trends and set alerts.
Connect and protect machines with industrial-grade hardware featuring secure data collection, protocol conversion, and automatic updates.
Follow a proven methodology that guides you from initial deployment to transformative success, ensuring rapid time-to-value while minimizing risk and complexity.
We begin by establishing secure enterprise-grade connectivity across your machine fleet. This foundation enables immediate value through remote diagnostics while ensuring a future-ready platform for advanced applications.
Our proven security framework satisfies both IT and OT requirements, reducing startup costs while protecting critical assets.
Reach out to book a discovery call with an ei3 sales engineer.
Next, we standardize data collection across your operations, working with both legacy and new equipment. By leveraging existing machine data points and standard protocols, we create a unified view of performance without redesigning your systems.
This approach ensures scalable, standardized data collection across your global install base.
Reach out to book a discovery call with an ei3 sales engineer.
With secure connectivity and standardized data in place, we transform raw information into actionable performance insights. Your team gains access to real-time OEE and KPIs through web, mobile, and display interfaces.
We also integrate machine data with your business systems, enabling new data-driven services and decision-making capabilities.
Reach out to book a discovery call with an ei3 sales engineer.
In the final stage, we leverage advanced analytics and machine learning to uncover patterns across your fleet. This enables predictive capabilities that reduce downtime, optimize maintenance, and create new revenue opportunities.
Your team can identify improvement opportunities, automate alert systems, and continuously demonstrate ROI through measurable results.
Reach out to book a discovery call with an ei3 sales engineer.
ei³ supports a wide range of PLCs, industrial controllers, and machine data sources. The platform includes native connectors for more than 30 industrial protocols, enabling secure data collection from legacy and modern equipment across all major OEMs. This flexibility allows organizations to unify data from mixed fleets without custom coding or hardware redesign.
Learn more: Universal Data Collection outlines supported controllers and connection methods.
Most machines can be onboarded within minutes using ei³’s preconfigured gateway options and guided setup process. Data points are mapped using a standardized method and automatically routed through ei³’s secure architecture. Engineering teams can connect assets across different generations and protocols with predictable effort, which accelerates scaling across large installed bases.
Learn more: The Gateway Comparison page explains options for different machine types.
Predictive maintenance starts with high-quality, standardized machine data. ei³ collects and normalizes signals from different controllers and machine generations, creating a single, trusted data foundation. Once data is consistent and securely available, organizations can activate ei³ applications for performance monitoring, anomaly detection, and usage-based maintenance. This creates a clear path that moves teams from reactive troubleshooting to prescriptive, predictive, and eventually automated optimization.
Learn more: Our Implementation Framework outlines each step of the path to predictive for OEMs and manufacturers.
ei³ secures machine data from the moment it leaves the controller. The Amphion edge device uses outbound-only communication, encrypted transport, hardened firmware, port whitelisting, and a secure container environment. Data travels through ei³’s Managed Secure Network and is stored in geographically compliant, private data centers. This layered approach protects operational data without slowing down analysis or availability.
Learn more: Our Security section provides a full overview of ei³’s CPS Protection Platform.
Yes. ei³ collects high-frequency operational data for real-time dashboards and also stores long-term historical records for trend analysis, benchmarking, and AI-driven optimization. Organizations can compare performance across machines, shifts, and facilities to uncover bottlenecks and scale improvement programs.
Learn more: The Visualization tools show how real-time and historical data power deeper insights.
Real-world implementation guides and case studies from industry leaders
Explore key components of the ei3 platform that make digital service transformation possible
Connect with our team to learn how ei3's secure remote service solution can help you
reduce costs and improve customer satisfaction.