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Solutions for Machine Builders

Enhance machine value with secure IIoT solutions

Create value for capital equipment and aftermarket. Unlock new revenue streams and reduce support costs while eliminating the complexity of in-house development.

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Why leading OEMs choose ei3

Partner with a proven and trusted IIoT provider to accelerate your digital transformation while focusing on your core competencies.

Rapid Time-to-Value

Transform service operations in weeks, not years, with our proven white-label platform of no-code applications

Secure by Design

Industry-leading security with Zero Trust Remote Access and full ISO 27001 compliance, approved by enterprise IT

Revenue Growth

Drive service revenue through premium offerings: remote support, predictive maintenance, and parts management

Global Scale

Leverage our global infrastructure with data centers in the US, Germany, and China to support customers anywhere

Future-Proof Investment

Continuous feature updates and security enhancements, evolving with our growing community of leading OEMs

Complete Control

Maintain direct customer relationships while delivering superior service under your brand

Proven Results: cost center to profit generator

80

%

less on-site service,
now done remotely

$

2

 Million

saved annually on travel costs alone

75

K+ Hours

remote troubleshooting, delivered annually

View case study

Purpose-built solutions that turn manufacturing complexity into competitive advantage

Address key operational challenges

  • Enable Secure Remote Service

    Provide immediate expert support while reducing service costs through secure remote connectivity.

    Turn remote connectivity into service capability
  • Leverage Machine Data

    Transform raw machine data into actionable insights that drive operational improvements.

    Transform machine data into a competitive advantage
  • Predict Parts and Maintenance

    Reduce unplanned downtime through AI-powered predictive maintenance and parts management.

    Transform maintenance with data intelligence
  • Increase Uptime and OEE

    Maximize equipment effectiveness through real-time monitoring and advanced analytics.

    Boost factory productivity with data-powered insights
  • Improve Product Quality

    Ensure consistent quality while reducing scrap through automated monitoring and control.

    Transform quality metrics into profitability
  • Optimize Energy Consumption

    Reduce energy costs and meet sustainability goals through intelligent resource management.

    Drive improvements with energy management

Everything you need to succeed

Transform your aftermarket business with ei3's proven IIoT platform and comprehensive support.

From secure remote access to predictive maintenance, we provide all the tools and expertise to accelerate your digital transformation journey.

Explore the platform Download implementation blueprint
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IIoT provides different value for different roles

Every stakeholder in your digital transformation journey has unique needs and priorities

Manufacturing Executives

Lead Digital Growth through Service Innovation

  • Strategic Growth
    Transform aftermarket service into a profitable revenue stream while reducing operational costs
  • Risk Management
    Enterprise-grade security and proven ROI that meets board-level scrutiny
  • Future-Ready
    Scale your digital capabilities while maintaining focus on core competencies
View solutions for executives 
Solutions - Roles - Manufacturing Excecutives

Aftermarket Service Leaders

Transform Service into a Strategic Profit Center

  • Remote Excellence
    Deliver premium service experiences while eliminating unnecessary travel costs
  • Service Innovation
    Create new revenue streams through data-driven service offerings and AI-powered insights
  • Rapid Time-to-Value

    Pre-built applications and proven deployment methodology for quick service transformation

View solutions for aftermarket 
Solutions - Roles - Aftermarket

IT/OT Managers

Bridge IT and OT with Enterprise-Grade Security

  • Industrial Cybersecurity
    ISO 27001 certified platform with comprehensive cybersecurity controls
  • Seamless Integration
    Connect shop floor systems with enterprise applications seamlessly
  • Operational Visibility
    Unified data architecture that meets both IT and OT requirements
View solutions for IT & OT 
Solutions - Roles - ITOT

Engineering & Technical Leaders

Optimize Machine Performance Through Data-Driven Innovation

  • Data-Driven Design
    Gain deep insights into machine performance across your installed base
  • Rapid Development
    No-code tools to quickly configure and deploy new capabilities
  • Technical Control
    Complete visibility into machine parameters and performance metrics
View solutions for engineering 
Solutions - Roles - Engineering

Plant Operations Teams

Drive Operational Excellence with Real-Time Insights

  • Real-Time Control
    Comprehensive visibility and control across all production assets
  • Performance Optimization
    Improve OEE, reduce waste, and optimize energy consumption
  • Quality Assurance
    Ensure consistent product quality with automated monitoring and alerts
View solutions for operations 
Solutions - Roles - Operations

IIoT Building Blocks

Explore the key components that make digital transformation possible, from secure connectivity to advanced analytics

Explore full platform
_ APPLICATION

Service

Industrial remote access for machine 
diagnostics and maintenance

Learn more
_ PLATFORM CAPABILITIES

Integrations

Securely bridge operational technology and enterprise systems

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_ SECURE CONNECTIVITY

Amphion

Industrial edge gateway hardware for connectivity and data

Learn more

Frequently asked questions

ei³ enables machine builders to digitally upgrade legacy and installed-base machines without major hardware changes. Our secure gateways connect to thousands of industrial controllers and pull standardized machine data into the cloud. This gives builders the ability to deliver remote service, monitoring, analytics, and customer portals on top of machines that were never designed for connectivity.

Learn more: Visit Universal Data Collection to see how ei³ connects legacy machinery.

Most OEMs launch their first branded digital service within weeks of connecting machines to ei³. The platform provides ready-to-use applications for remote service, monitoring, analytics, benchmarking, and customer dashboards. This means OEMs do not need long engineering projects or custom development to begin selling digital services on top of their installed base.

Learn more: Explore our Applications to see the service modules OEMs can deploy immediately.

ei³ helps machine builders ship connected, secure, and service-ready equipment. Our platform provides remote access, data collection, monitoring, analytics, and customer applications that work out of the box. This helps builders shorten commissioning time, offer more value to end users, and deliver machines that are built for long-term digital transformation.

Learn more: Secure Remote Service and the Connectivity Trio show how machine builders deploy global connectivity.

ei³ gives machine builders tools for proactive service and customer support. With secure remote access, real-time alerts, predictive insights, and performance dashboards, service teams can diagnose faster, reduce travel costs, and deliver higher-value service programs. This strengthens customer loyalty while improving uptime.

Learn more: Read about the ei3 SERVICE app to see how machine builders manage global support.

Kickstart your IIoT journey

Our team is ready to show you how smart technology can help. Whether you're exploring solutions or need support, we're here.

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