Solutions for Service & Aftermarket Leaders

Transform Service into a strategic profit center

_ service operations face growing pressures
  • Rising expectations for faster response and resolution
  • Increasing travel costs and technician shortages
  • Limited visibility into machine performance and usage
  • Service viewed as cost center rather than strategic asset
  • Difficulty scaling support across global operations
  • Growing competition from third-party service providers
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Why leading companies choose ei3

Partner with a proven leader in secure industrial IoT to accelerate your digital transformation while minimizing risk

Proven Partner

25+ years of experience helping OEMs transform service operations with zero security incidents

Enterprise Security

ISO 27001 certified platform with Zero Trust architecture trusted by leading manufacturers

Rapid Time-to-Value

Pre-built applications and proven deployment methodology for quick service transformation

Global Infrastructure

Worldwide support through secure data centers in USA, Germany, and China

Complete Solution

Everything you need from edge connectivity to AI-powered service optimization

Future-Ready Platform

Continuous innovation in AI, analytics, and service delivery capabilities

Join leading manufacturers who have revolutionized their service delivery with ei3. Our proven platform and comprehensive support ensure rapid time-to-value and sustainable growth.

Schedule a discovery call Explore the ei3   platform Access Path to Predictive guide
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Purpose-built solutions for
key manufacturing challenges

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Enable Secure Remote Service

Provide immediate expert support while reducing service costs through secure remote connectivity

Leverage Machine Data

Transform raw machine data into actionable insights that drive operational improvements

Predict Parts and Maintenance

Reduce unplanned downtime through AI-powered predictive maintenance and parts management

Proven Results: cost center to profit generator

80

%

reduction in on-site
service visits, now remote

$

2

Million

annual savings in
service costs

24

/7

global service capability

Value across your service organization

  • Operations & Service Management

    Transform service into a revenue generator through remote diagnostics, predictive insights, automated parts ordering

  • Technical Support & Engineering

    Empower technical teams with machine data and advanced diagnostics for faster, more efficient problem resolution

  • Service Sales & Account Management

    Create premium offerings backed by data, demonstrating clear value through machine performance and optimization

  • Parts & Warranty Management

    Optimize inventory and reduce warranty costs with predictive insights, automated replenishment processes

  • Training & Knowledge Management

    Accelerate technician training and preserve expertise with digital tools and remote collaboration capabilities

  • Global Service Operations

    Scale service delivery efficiently while maintaining quality through remote support and local partner enablement

Kickstart your IIoT journey

Our team is ready to show you how smart technology can help. Whether you're exploring solutions or need support, we're here.