Service transformation
Move from reactive to predictive maintenance models
Transform your manufacturing operations with secure, intelligent IIoT solutions that turn machine data into measurable results.
A CPS Protection Platform that enables premium service, and control over industrial assets. Drive new capabilities with no-code applications that deliver immediate value.
Predictive service advantages for manufacturing
Move from reactive to predictive maintenance models
Deploy service teams efficiently based on predictive insights
Create automated replenishing and top service programs
Minimize warranty claims and unplanned service visits
Prevent failures before they impact production
Deliver predictive capabilities across worldwide operations
Our platform empowers you to focus on what you do best while accelerating digital transformation. Machine builders can deliver premium service and unlock new revenue streams, while manufacturers optimize operations and reduce costs—all without the complexity of in-house development.
Monitor wear, optimize maintenance timing, and automate replenishment programs. Transform maintenance through automated parts sales.
Purpose-built Cyber-Physical System Protection Platform ensuring secure machine connectivity and data collection across global operations.
Predict what matters most to you, based on real life operating conditions, not static historical data. Deploy predictive capabilities across your entire machine fleet.
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Optimizing production efficiency and reducing scrap rates
Intelligent parts monitoring, automated wear detection, and predictive analytics that optimize service timing and parts replacement.
Connect and protect machines with industrial-grade hardware featuring secure data collection, protocol conversion, and local AI processing capabilities.
Predictive parts maintenance uses machine data to anticipate when components need replacement, helping OEMs reduce unplanned downtime. ei3 supports this by securely collecting operational data, standardizing it across machine types, and applying rules that turn usage indicators such as runtime hours, cycle counts, and wear patterns into clear parts recommendations.
Learn more: Our Implementation Framework outlines how OEMs can successfully roll out predictive and data-driven services across their installed base.
ei3 helps OEMs turn their installed base into a proactive and recurring parts revenue stream. Instead of reacting to failures, OEMs can automatically identify upcoming replacement needs and notify customers or trigger quotes and orders inside their existing systems. This results in timely parts sales, stronger uptime guarantees, and reliable revenue for a profitable aftermarket business.
Learn more: The Complete Guide to Secure Remote Service explains how connected machines unlock new aftermarket growth.
Yes. ei3 works as secure, interoperable middleware between machines and business applications. Predictive insights can be delivered into ERP, CRM, field service, or e-commerce tools through standardized APIs. This lets OEMs automate quoting, ordering, and customer notifications without redesigning their IT environment.
Learn more: Visit our Integration & Connectors page to explore how machine data flows into business systems.
Security is built into every layer of the ei3 platform. Predictive parts maintenance runs on the CPS Protection Platform, which uses zero trust principles, network segmentation, encrypted communication, hardened gateways, and role-based access controls. This protects operational and business data while enabling advanced OEM services.
Learn more: Our Security section provides a detailed overview of ei3 security practices.
Real-world implementation guides and case studies from industry leaders
Explore key components of the ei3 platform that make digital service transformation possible
Connect with our team to learn how ei3's predictive maintenance solutions can help
you reduce costs while growing aftermarket revenue.