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ConnectedAI

Industrial AI that understands your machines

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connectedai-hero
 

ConnectedAI brings generative AI, purpose-built industrial AI skills, and machine learning together with the operational data already in ei³ — so service, maintenance, quality, and operations teams can understand what is happening, act faster, and predict what comes next.

  • Built on your machine data

    Uses the machines, facilities, events, records, history, and application data already connected to ei³

  • Understands your operational context

    Answers and recommendations reflect the specific machine, facility, user, history, and permissions involved

  • Purpose-built for industrial work

    Supports real service, maintenance, quality, operations, and predictive workflows — not generic AI tasks

  • Protected by Limited Trust

    Controls what data AI can access and what, if anything, may be shared with external AI services

One ConnectedAI experience.
Three ways to put your machine data to work

  • UNDERSTAND — ConnectedAI Advisors

    Ask questions in natural language and get answers grounded in your machines, application data, history, and permissions

    Learn more
  • ACT — Specialized Skills

    Each ConnectedAI Advisor is equipped with purpose-built skills for specific industrial tasks — from root cause analysis and defect investigation to maintenance planning and service analysis

    Learn more
  • PREDICT — Machine Learning

    Build and deploy models that identify emerging conditions, anticipate maintenance needs, and trigger workflows before problems occur

    Learn more
ConnectedAI ADVISORS

Your conversational interface to industrial intelligence. Ask questions about the machines and operations you already manage in ei³ and receive answers grounded in the relevant operational context

SERVICE Advisor

Resolve issues faster and improve service performance

  • Find previous fixes and likely next steps
  • Improve service-team productivity and capacity
  • Identify repetitive faults across installed base
  • Flag unusual remote-access activity
Explore ConnectedAI for SERVICE
Service Advisor Industrial Intelligence Flow

DOWNTIME Advisor

Focus on the issues that will create the most uptime

  • Prioritize the issues with the highest operational impact
  • Compare similar machines and identify outliers
  • Find recurring causes across lines or locations
  • Direct maintenance and engineering resources more effectively
Explore ConnectedAI for DOWNTIME
downtime-advisor

QUALITY Advisor

Find the likely causes behind defects faster

  • Connect defects with machine and process conditions
  • Compare good runs with poor-quality runs
  • Surface recurring quality patterns
  • Reduce investigation time, scrap, and rework
Explore ConnectedAI for QUALITY
quality-advisor

LIFECYCLE Advisor

Make preventive maintenance easier to plan and complete

  • Identify what maintenance is due
  • Prioritize machines and tasks requiring attention
  • Provide procedures, parts, tools, and documentation
  • Improve maintenance consistency and compliance
Explore ConnectedAI for LIFECYCLE
lifecycle-advisor
ConnectedAI capabilities are evolving. Advisors and skills shown below may be at different stages of development or beta availability.

Skills built for specific industrial tasks

ConnectedAI Advisors can be equipped with specialized skills designed for the work performed within each ei³ application. For example:

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Plastics & Molding

Plastics & Molding

Optimizing production efficiency and reducing scrap rates

Root Cause Analysis

Investigate events and operating conditions around a problem

Preventive Maintenance Planner

Determine what is due and help plan the work

Product Defect Analyzer

Compare quality outcomes with machine/process conditions 

High-Resolution Event Analysis

Inspect machine behavior leading up to an event

ConnectedAI is built on ei³'s Limited Trust data model 

Industrial AI without giving up control of your data

  • Data stays within defined boundaries

    Data is processed within the secure ei³ environment unless approval specified for an external AI service.

  • Only approved data is shared

    Users can define exactly what may be transmitted. Access is not assumed or expanded automatically.

  • Responses respect user permissions

    Works within the same machine, facility, application, and user-access context already established in the ei³ platform.

  • Customer data does not train public models

    Sensitive industrial information is not contributed to the training of general-purpose public AI models.

ConnectedAI isn't limited to generative AI

For use cases where prediction is more important than conversation, ei³ also lets you build and deploy machine-learning models against real machine operating data. 
Create custom algorithms tailored to your specific equipment
Create custom algorithms tailored to your specific equipment
Receive prediction-based alerts before issues impact production
Receive prediction-based alerts before issues impact production
Automate parts ordering based on anticipated maintenance needs
Automate parts ordering based on anticipated maintenance needs
Optimize service scheduling using real-time condition data
Optimize service scheduling using real-time condition data
Deploy predictive capabilities across your entire machine fleet
Deploy predictive capabilities across your entire machine fleet
Get started with ConnectedAI
Predictive AI intelligence

Frequently asked questions

ConnectedAI is the intelligence layer of the ei³ platform. It combines machine learning, embedded AI Advisors, and purpose-built skills to help service, maintenance, quality, and operations teams understand machine data, investigate problems, predict what may happen next, and determine the right course of action.

ConnectedAI is built for industrial environments. It works with machine data, asset context, application records, operating history, and user permissions already available in the ei³ platform. Its Advisors and skills are designed for specific industrial tasks — such as troubleshooting equipment, analyzing downtime, planning maintenance, and investigating quality issues — rather than general, open-ended conversation.

ConnectedAI Advisors are application-specific assistants that help users ask questions in natural language and receive answers based on authorized operating data. Advisors are being developed for areas including service troubleshooting, downtime analysis, preventive maintenance planning, and quality investigation.

A ConnectedAI skill is a defined capability that an Advisor can use to perform a particular analysis or workflow. Examples include reviewing previous service resolutions, identifying the largest downtime contributors, preparing a preventive maintenance worklist, or investigating the likely causes of a product defect.

ConnectedAI is built around a Limited Trust model. Operational data remains protected within the ei³ environment unless specific information is required for an approved external AI service. Customers maintain control over what information may be shared, and permission is not assumed or expanded automatically.

ConnectedAI is designed to support informed human decisions. It can surface insights, recommend actions, and connect results to approved workflows, but it should not be positioned as providing uncontrolled or unsupervised operation of industrial machinery.

Yes. Organizations can bring algorithms developed by their own data-science teams and deploy them through the ei³ platform. This allows machine builders and manufacturers to protect their proprietary knowledge while applying it across connected equipment.

Customers can also work with ei³ to define the use case, prepare relevant machine data, develop and evaluate the model, and deploy it through the platform. Models may also be developed with approved technology or industry partners. 

ConnectedAI includes existing machine-learning capabilities as well as Advisors and skills at different stages of development. Not every Advisor or skill shown on this page is generally available today; some capabilities may be explored through selected beta programs before broader release.

If you want to explore a ConnectedAI use case, the best starting point is a defined operational challenge, such as recurring service issues, unplanned downtime, preventive maintenance planning, product defects, or a predictive use case. The ei³ team can then evaluate the available data, desired outcome, security boundaries, and appropriate development path.

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