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Remote Service Playbook: Cheat Sheet for Machine Builders & OEMs

Remote Service Playbook: Cheat Sheet for Machine Builders & OEMs

5 steps to slash downtime & service costs.

This practical cheat sheet shows you how to resolve 80% of issues remotely, and transform service from a cost center into a profit driver.

What you'll learn:

  • Always-on secure access — no risky VPNs

  • Fix issues right the first time

  • Prove ROI with real-time data

  • Scale your experts, train juniors live

  • Turn your service into a competitive advantage

Download the Playbook

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In this playbook, you'll discover:

What you can achieve

Top machine builders are saving loads on travel costs, boosting fix rates, and solving more issues remotely than ever before.

How OEMs get results

It doesn’t take a big project to prove ROI. Leading machine builders start small and scale fast.

Get trusted advice

Actionable recommendations driven by 25 years with manufacturers, enabling over 90,000 secure remote service sessions annually.

Essential IIoT Components

Explore the key components that make digital transformation possible, from secure connectivity to advanced analytics

Explore full platform
_ APPLICATION

Service

Industrial remote access for machine 
diagnostics and maintenance

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_ EDGE TECHNOLOGY

Hardware

Secure and flexible edge device for data collection and remote access

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_ PLATFORM CAPABILITIES

Integrations

Securely bridge operational technology and enterprise systems

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Kickstart your IIoT journey

Our team is ready to show you how smart technology can help. Whether you're exploring solutions or need support, we're here.

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